The
Culture
Talk
Employees - Expenses - Revenues
Executive Conversations
Topics include...
Actionable Metrics
What's the actionable definition of culture? Until now there hasn't been one. That's why so many culture improvement efforts have failed over the years. How is success even measured? Our research revealed three basic ingredients that guide the way cultures emerge. Better yet, the ingredients are both manageable and measurable.
Engagement is not enough.
To most companies, culture relates to the workplace environment that will help attract, retain, and engage employees. That's part of it, to be sure, but there's way more to it than that. When employee engagement (E), the actual work performed (W), and the customer experience (C) are combined, culture emerges.
Create a mindset. Keep it simple.
By measuring and managing ingredients A, B, and C using the Three Bell Curve methodology and mindset, businesses learn how to go about building and sustaining an ever-improving culture. The actionable methodology is simple to remember, an important characteristic when employees have to transition from the old way of doing things to the new.
Customers don't just experience your culture. They're part of it.
They may be 'end users', but they also serve another purpose within your business system. They offer invaluable advice about where the breakdowns occur so that you can perform a root cause analysis and resolve many more problems that either increase expenses or profitable customers. Employees experience customers just as customers experience employees. They are inextricable from a business system and a big part of an organization's culture.
There is good news
Chances are you already have some of the pieces in place. Now all you need is a roadmap for making a monumental leap forward. The 3BC methodology teaches executives how to continually improve, pivot and shift with more agility in the future.
The Culture Talk
Employees - Expenses - Revenues
Bernard 'Bernie' Rosauer Culture Advisor | Keynote Speaker
Mr. Rosauer worked within organizations over a span of 30+ years to become an expert in understanding business risk . The work helped him identify trends began to appear in three (3) areas of every business. His natural curiosity, research, and observations resulted in his being able to create a definition of culture that business leaders can actually act on. What was once elusive, or 'fuzzy', is no longer so.
Culture's DNA, he found, contains just three elements and are exactly the same for all companies everywhere in the world. He found that while the elements can be managed, when mixed together something immeasurable, extremely complex and novel emerges. That emergence, he says, is the customer experience and becomes the thing that attracts new and retains existing customers.
Three Bell Curves is a methodology that helps executives understand culture with a framework that is simple. And simplicity, he says, is key to creating mindsets that bring employees and their work together. He believes that when smart people share a mindset, waste is eliminated, work is more fulfilling, and the result of it all is a great customer experience.
Recommendations for Mr. Rosauer come from CEO's and other high-level executives, including
Tesla's former president and head of worldwide sales and service.
If you aren't doing culture right, you're wasting time, money and talent. If you get it right, doors of opportunity will be endless.
Complete the form below to connect.
Inquiries
Thank you for reaching out. You're going to learn something about culture unlike anything you've read or learned.
I will contact you by phone shortly.
Bernie Rosauer
Founder and Culture Advisor
262.853.9648
Please try again later.
Your Privacy is Guaranteed.
The
Culture
Talk
Employees - Expenses - Revenues
Executive Conversations
Topics include...
Actionable Metrics
What's the actionable definition of culture? Until now there hasn't been one. That's why so many culture improvement efforts have failed over the years. How is success even measured? Our research revealed three basic ingredients that guide the way cultures emerge. Better yet, the ingredients are both manageable and measurable.
Engagement is not enough.
To most companies, culture relates to the workplace environment that will help attract, retain, and engage employees. That's part of it, to be sure, but there's way more to it than that. When employee engagement (E), the actual work performed (W), and the customer experience (C) are combined, culture emerges.
Create a mindset. Keep it simple.
By measuring and managing ingredients A, B, and C using the Three Bell Curve methodology and mindset, businesses learn how to go about building and sustaining an ever-improving culture. The actionable methodology is simple to remember, an important characteristic when employees have to transition from the old way of doing things to the new.
Customers don't just experience your culture. They're part of it.
They may be 'end users', but they also serve another purpose within your business system. They offer invaluable advice about where the breakdowns occur so that you can perform a root cause analysis and resolve many more problems that either increase expenses or profitable customers. Employees experience customers just as customers experience employees. They are inextricable from a business system and a big part of an organization's culture.
There is good news
Chances are you already have some of the pieces in place. Now all you need is a roadmap for making a monumental leap forward. The 3BC methodology teaches executives how to continually improve, pivot and shift with more agility in the future.
Executive Conversations
Topics include...
Topics Include:
Actionable Metrics
What's the actionable definition of culture? Until now there hasn't been one. That's why so many culture improvement efforts have failed over the years. How is success even measured? Our research revealed three basic ingredients that guide the way cultures emerge. Better yet, the ingredients are both manageable and measurable.
Engagement is not enough.
To most companies, culture relates to the workplace environment that will help attract, retain, and engage employees. That's part of it, to be sure, but there's way more to it than that. When employee engagement (E), the actual work performed (W), and the customer experience (C) are combined, culture emerges.
Create a mindset. Keep it simple.
By measuring and managing ingredients A, B, and C using the Three Bell Curve methodology and mindset, businesses learn how to go about building and sustaining an ever-improving culture. The actionable methodology is simple to remember, an important characteristic when employees have to transition from the old way of doing things to the new.
Customers don't just experience your culture. They're part of it.
They may be 'end users', but they also serve another purpose within your business system. They offer invaluable advice about where the breakdowns occur so that you can perform a root cause analysis and resolve many more problems that either increase expenses or profitable customers. Employees experience customers just as customers experience employees. They are inextricable from a business system and a big part of an organization's culture.
There is good news
Chances are you already have some of the pieces in place. Now all you need is a roadmap for making a monumental leap forward. The 3BC methodology teaches executives how to continually improve, pivot and shift with more agility in the future.
Bernie Rosauer
Executive Culture Advisor
Bernie Rosauer worked within organizations over a span of 30+ years to become an expert in understanding business risk . The work helped him identify trends began to appear in three (3) areas of every business. His natural curiosity, research, and observations resulted in his being able to create a definition of culture that business leaders can actually act on. What was once elusive, or 'fuzzy', is no longer so.
Culture's DNA, he found, contains just three elements and are exactly the same for all companies everywhere in the world. He found that while the elements can be managed, when mixed together something immeasurable, extremely complex and novel emerges. That emergence, he says, is the customer experience and becomes the thing that attracts new and retains existing customers.
Three Bell Curves is a methodology that helps executives understand culture with a framework that is simple. And simplicity, he says, is key to creating mindsets that bring employees and their work together. When smart people share a mindset, waste is eliminated, work is more fulfilling, and the result of it all is a great customer experience.
Recommendations for Mr. Rosauer come from CEO's and other high-level executives, including Tesla's former president and head of worldwide sales and service.
If you aren't doing culture right, you're wasting time, money and talent. If you get it right, doors of opportunity will be endless.
Complete the form below to connect.
Inquiries
Thank you for reaching out. You're going to learn something about culture unlike anything you've read or learned.
I will contact you by phone shortly.
Bernie Rosauer
Founder and Culture Advisor
262.853.9648
Please try again later.
Privacy